BusComm Customer Management System

What is it and Why do I NEED it???

Quite simply a BusComm Customer Management System is a way of tracking all your current, past and prospective customers with a customised program which allows you to securely access your information from any internet enabled device anywhere in the world.

Ask yourself the following questions……..

Do I have a secure database of ALL my current customers?
Do I have a sales history for ALL my customers?
Do I have a record of every contact I have had with each of my customers?
Do I have a record of ALL my past customers who no longer buy off me?
Do I know why they stopped buying?
Can I identify products, trends or actions which resulted in lost customers?
Do I keep in touch with past customers?
How many prospective customers have I quoted or presented to in the past month, quarter or year?
How many of those customers purchased?
Of the ones who didn’t, what was the reason?
Do I regularly keep in touch with past, present and prospective customers?
Of the quotes or sales presentations I have done over the past week, month or year, how many did I win?
Of the quotes or sales presentations I have done recently what have I done to follow them up? What date was that on? What did the prospective customer say? When am I going to follow them up again?
If a customer contacts me when I am out of the office / shop can I access their complete history with my business on the side of the road or while I’m out on another job?
Do I know if my staff are following up their customers?
Can I get an up to the minute sales and contact report on individual staff members?
Can I spot EXACT trends, good or bad, in the way my staff are communicating with my customers?
What tasks have I set myself and / or my staff to do tomorrow? Next Week? Next Month? And are those tasks too many or not enough?
Can I communicate exact instructions to my staff if I am on holidays? (Assuming I can afford a holiday!).

And Now Here Are The Most Important Questions

Can I do ANY of the above and much much more?

Can I display the above information and reports in an easy to follow format?

Can I access the information I need on my iPhone, iPad or Laptop?

I have very limited experience on a computer and have never used anything this powerful before.

The answers are YES, YES and YES by the way, or we’ll give you an extra training session at zero cost.

Just fill in your contact details on our online contact form and one of our Customer Management System experts will call you and discuss your specific requirements. We are based in Sydney NSW and have a phone help line available Monday to Friday 9am to 5pm.